Holiday Inn London Sutton By Ihg, Sutton (Greater London)
About the Hotel
Holiday Inn London Sutton by IHG is located in Greater London, just a short walk from Sutton train station. This modern hotel boasts an open lobby design and is well-positioned for exploring attractions within a 30-minute radius, including Central London and Wimbledon. The facility features an on-site restaurant, a bar, and a comprehensive health club.
Location
Conveniently located, the hotel is a brief walk from Sutton train station, providing swift access to London Victoria in about 30 minutes. Guests also benefit from a nearby NCP car park with 300 spaces, making it easy for those traveling by car. Major airports, including Gatwick and Heathrow, are within a 45-minute drive.
Rooms
The hotel offers air-conditioned rooms equipped with desk space and complimentary high-speed Wi-Fi. Guests can choose from a variety of pillow options to ensure a restful sleep. Family rooms include a pull-out sofa, making them suitable for families traveling with children.
Eat & Drink
Dining facilities include an open lobby serving a buffet breakfast, lunch, and dinner options. The Junction Bar provides a relaxed atmosphere for enjoying drinks and light meals throughout the day. Children under 12 eat for free, catering to families visiting the area.
Leisure & Business
Guests have complimentary access to the Spirit Health Club, which includes an indoor heated pool, sauna, and gym facilities. A small business center is available with printing capabilities, accommodating business travelers attending meetings in the area. The hotel also offers efficient housekeeping and dedicated staff for guest services.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Golf course
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
- Board games
- Children's pool
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Sauna
- Jacuzzi
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel rooms were spacious and offered good flexibility, although they needed a makeover. The service was friendly and accommodating, but there were some issues with the dining experience. The location was perfect for the visit, but could benefit from some improvements to make it more welcoming. Overall, a decent stay with some room for enhancements.
The hotel was clean and airy, but the bathroom needed some attention. The bar and restaurant were pricey with a limited menu, and the lack of soundproofing was a downside. On the bright side, the hotel was very clean and spacious.
The hotel rooms were a bit cold initially but eventually warmed up and were very comfortable and spacious. The cleanliness and comfort were impressive. The service was excellent with professional handling of feedback and attentive staff. The location was perfect for exploring the town and surrounding areas, with incredibly friendly assistance. The dining experience offered a lovely selection of delicious meals. Overall, a delightful stay with minor room temperature inconvenience.
The hotel provided a mix of great and not-so-great experiences. The rooms were spacious with comfortable beds and essential amenities, but storage space was lacking. The staff was genuinely excellent and helpful, offering a warm welcome and satisfactory housekeeping services. The location was convenient with ample parking, though the dining experience was underwhelming with minimal options.
My stay at the hotel had its ups and downs. The room was disappointing, being dirty, dated, and uncomfortable, despite being labeled as a junior suite. However, the cleanliness and suitability for a family of four helped us get a good night's sleep. The service was incredibly helpful and friendly, although it was during the initial days of Wimbledon, creating some confusion. The location was convenient for visiting friends in Sutton, but the hotel itself felt quite old and pricey. The dining experience was generally good, with a satisfying breakfast, but the large dining room could get a bit crowded with families. Overall, a mixed experience with some notable positives and negatives.
My stay at the hotel had its ups and downs. The location was fantastic, very central and close to transportation facilities, making it effortless to enjoy the night out. The rooms could do with some modernizing but had good heat and vent controls, which made for a comfortable stay. Unfortunately, the service lacked courtesy, and the staff seemed quite miserable during our interactions. The dining experience left much to be desired with cold food and issues with the bath plug. On the bright side, the facilities were quite well-maintained and enjoyable.
